Privacy Policy
Last updated: April 2026
1. Introduction
Blue Bees ("we", "our", "us"), a service operated by Sahara International Business LLC, respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.
2. Information We Collect
We collect the following categories of information:
- Account information: name, email, phone number, password
- Vehicle information: brand, model, plate number, color
- Location data: service addresses, GPS coordinates
- Payment information: processed securely via Thawani; we do not store card details
- Service history: wash records, photos, ratings, technician notes
- Technical data: IP address, browser type, device information, cookies
3. How We Use Your Information
We use your information to:
- Provide and improve our car wash services
- Schedule and complete washes at your address
- Process payments and manage subscriptions
- Send service notifications and updates
- Respond to inquiries and customer support requests
- Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. We share data only with:
- Our technicians, to perform the wash service
- Thawani, our payment processor, to handle transactions
- Legal authorities when required by Omani law
5. Data Retention
We retain your account and service data for as long as your account is active and for a reasonable period afterwards as required by law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Opt out of marketing communications
7. Data Security
We implement industry-standard security measures including encryption, secure servers, and restricted access to protect your personal information from unauthorized access.
8. Cookies
We use cookies to improve your experience, remember your preferences, and analyze usage. You can disable cookies in your browser settings, but some features may not work correctly.
9. Changes to This Policy
We may update this Privacy Policy occasionally. The most current version is always available on this page. Significant changes will be communicated via email or in-app notification.
10. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:
- Email: info@bluebees.om
- Phone: +968 9XXX XXXX
- Address: Salalah, Sultanate of Oman